Delivery & Returns
Delivery
RetroFind have a small network of trusted, reliable couriers which we use. The price will vary depending on the size / weight / no. of pieces, location and timings.
To obtain a quote for multiple items or to discuss delivery requirements please email sales@retrofind.co.uk
Returns
We want you to be delighted with your purchase. We try to picture and describe our items as accurately as possible but if you are not completely satisfied, please email sales@retrofind.co.uk to let us know within 14 days of receipt of goods.
We can then arrange to refund its purchase price (please note, the refund will not include the original cost of carriage & packing) once the goods have been successfully returned to us. This is in addition to your statutory rights. We will try and arrange collection of goods where we can, this will incur a collection fee, the amount will be dependent on location. If there is a significant flaw/ structural defect with the item that you weren’t made aware of, then we will arrange collection at our own cost.
If you are arranging your own courier for collection / return of goods, we can’t be held responsible for items that are lost or damaged during transit. Please be aware of your couriers insurance policy and terms & conditions.
Any returns must be in ‘as sold’ condition. Any item that is tailored / modified / upholstered specific to the customers’ requirements cannot be refunded.